AI Developer

Shape the Future of AI at ISS

Are you passionate about turning cutting-edge AI technologies into practical business solutions? ISS is seeking an AI Developer to join our AI Centre of Excellence, where you'll play a key role in transforming innovative ideas into scalable, secure and impactful AI solutions that deliver real business value.

This role will be based in either our Melbourne CBD office or our Macquarie Park office in Sydney (dependent on where you live).

Working across business and technology teams, you'll design, build and deploy AI agents, copilots, intelligent applications and automation solutions that enhance the way ISS operates for our customers, employees and stakeholders.

About the Role

As an AI Developer, you will be responsible for progressing AI opportunities from concept through to pilot, deployment and scale. You'll leverage enterprise-approved AI platforms and technologies to build solutions that are practical, reliable, secure and aligned with business objectives.

Key Responsibilities

• Design, develop and deploy AI agents, copilots, intelligent applications and automated workflows.
• Translate business requirements into scalable and maintainable AI solutions.
• Build solutions using Microsoft Copilot Studio, Power Platform, Azure AI Services, Azure AI Foundry, Python, SQL and APIs.
• Develop integrations between AI solutions, enterprise systems and business data sources.
• Configure prompts, retrieval-augmented generation (RAG) patterns, orchestration logic and governance controls.
• Evaluate and optimise solution performance, accuracy, usability, cost and business outcomes.
• Monitor and support deployed AI solutions, identifying opportunities for improvement and scale.
• Apply cybersecurity, privacy, governance and Responsible AI principles throughout the development lifecycle.
• Create reusable components, standards and development patterns that accelerate delivery across the AI portfolio.
• Maintain technical documentation, testing artefacts and deployment records.
• Support pilots and proofs of concept, providing recommendations on solution viability and scalability.

About You

To be successful in this role, you will bring:

Essential Skills & Experience

• Proven experience developing and deploying AI, automation, data or intelligent software solutions in a commercial environment.
• Strong programming skills in Python and SQL.
• Experience integrating applications and enterprise systems through APIs and structured data interfaces.
• Hands-on experience with Microsoft Azure, Microsoft Copilot Studio, Azure AI Foundry, Power Platform or similar enterprise AI platforms.
• Solid understanding of generative AI, large language models (LLMs), prompt engineering, RAG architectures and AI agent development.
• Ability to translate complex business challenges into secure, user-focused technical solutions.
• Experience applying software development best practices, including source control, testing, deployment and production support.
• Strong analytical, troubleshooting and stakeholder engagement skills.
• Relevant tertiary qualification in AI, Computer Science, Software Engineering, Data Science, Information Technology or equivalent industry experience.

Desirable

• Experience with Azure OpenAI, vector databases, Semantic Kernel or AI orchestration frameworks.
• Exposure to enterprise governance, cybersecurity, privacy or regulated environments.
• Knowledge of DevOps practices, cloud monitoring, observability, cost optimisation and scalable solution architecture.

Why Join ISS?

At ISS, you'll be part of a forward-thinking organisation embracing AI to transform how we serve our customers and support our people. You'll have the opportunity to work on meaningful projects, influence AI adoption across the business and help build the next generation of intelligent solutions in a collaborative and innovative environment.

Ready to help shape the future of AI at ISS? Apply today.