ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

”Connecting People and Places to Make the World Work Better”.

Our team is growing and we are currently urgently seeking people to join us in the position of Contract Administration Support at our ISS Office located in Milperra, employed on a Full Time basis.

This role will report into the Finance and Administration Manager and provides administrative and operational assistance to the Contract Administration team, focusing on the day-to-day management of the WebClean FM system. The role ensures accurate data entry, timely reporting, and compliance with contractual obligations and key performance indicators.

This role will have regular contact/liaison with the Operations team (Client Service Managers and Key Account Managers) who oversee the delivery of cleaning services to schools across NSW.

The Position:

This role will have responsibilities across several key areas:

Data Maintenance – WebClean FM system

• Update and maintain accurate records across key operational areas, including Site General Cleaning Schedules - Allocation of cleaners, shift hours, cleaning frequencies, Site Periodic Schedules: Maintenance of monthly, quarterly, and annual cleaning schedules, Assets – Building/Room Information: Ensure accurate and up-to-date building and room data.
• Support the Operations team in maintaining and updating work schedules and current staff details.
• Distribute daily customer complaints reports and other ad hoc reports/notification as required.

Sub-Contractor Employee Compliance

• Working with Sub-Contractor labour hire providers to ensure all staff have the required clearance in line with contract requirement (e.g. working with Children Checks, Police clearances)

 Systems and invoicing support

• Assist the Contract Administration team with the setup and closure of sites in Navision (finance), Kronos (time and attendance), and Chris21 (payroll).
• Support the team with updates and maintenance in the finance system.
• Assist with the preparation and distribution of regular and ad hoc cleaning invoices via Ariba portal.

 General Administration Support

• Assist the contract administration team in filing Toolbox Talks and other training records.
• Assist Finance and Admin manager and Office manager with any other Ad hoc duties as required

 Our Benefits:

• Flexible work arrangements
• Access to staff discounts with wide range of companies
• Ongoing learning and development opportunities
• Internal opportunities within our global organisation
• Positive company culture

Minimum Criteria:

• Min 3 years’ administrative experience
• Previous customer service experience with a strong customer service ethic
• System administration and Recordkeeping skills
• Effective time management and organizational skills. Ability to manage multiple tasks, projects, and deadlines
• Strong attention to detail with a high level of accuracy in data entry and record-keeping
• Microsoft Office application skills, including Word, Excel and PowerPoint
• Ability to work as part of a team and autonomously, using own initiative
• Previous Defence or military experience highly desirable

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com