ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better

Exciting opportunities exist to work at Brisbane Airport as an Operations coordinator for ISS Facility services

Are you passionate about data, reporting, and driving real impact in aviation operations? ISS is seeking an Operations Coordinator to join our dynamic Aviation & Transport team. This pivotal role is responsible for delivering accurate, timely reporting that supports operational excellence on a Full-time, on-site Monday to Friday basis.

About The Position:

As the Operations coordinator, you will manage data collection, validation, and reporting processes across our aviation operations. You’ll work closely with IT teams, operational leaders, and external stakeholders to maintain robust reporting systems, troubleshoot data issues, and drive continuous improvement.

This role is more than just numbers—it’s about creating an engaged aviation team that delivers exceptional customer experiences and helps our clients achieve their commercial goal

Key Responsibilities

• Develop and maintain reporting frameworks, dashboards, and templates.
• Collect, validate, and analyse data from internal and external sources.
• Produce regular and ad-hoc reports for operational, compliance, and strategic use.
• Collaborate with IT to ensure data integrity and system functionality.
• Support the Business Analyst in identifying trends, risks, and opportunities.
• Coordinate with airport operations, contractors, and regulatory bodies.
• Participate in system upgrades and new reporting tool implementations.
• Contribute to continuous improvement initiatives in reporting and compliance.

What you will get in return:

• Employee Benefits – Discounted retail, utilities, home loans, hotels and more
• Training and career advancement within a global company
• Free on-site parking

What we are looking for:

Essential:

• Experience in reporting, data coordination, or administration in a regulated environment.
• Strong attention to detail and commitment to data accuracy.
• Proficiency in Microsoft Excel and reporting tools (e.g., Power BI, Tableau).
• Basic understanding of databases and data structures.
• Excellent communication skills with technical and non-technical stakeholders.
• Strong organizational and time management skills.
• Qualifications in Business, IT, or a related field.
• Pass an instant drug and alcohol test

Desirable:

• Experience working with IT teams or technical environments.
• Familiarity with SQL or other data query languages.
• Exposure to project coordination or process improvement.
• Experience with Microsoft SharePoint and web design.

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**

ISS IS A PLACE TO BE WHO YOU ARE

Every ISS employee, or “Placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

ISS IS A PLACE TO BECOME WHAT YOU WANT

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.