Senior Operations Manager

📍 Location: Woomera, SA (DIDO 14:7 roster from Adelaide or regional SA) 

About the Role

Key Responsibilities

• Lead the safe, compliant and efficient delivery of all site operations
• Ensure consistent achievement of contractual KPIs and Defence expectations
• Drive workforce performance, capability and accountability across site leadership teams
• Optimise labour utilisation and operational costs in line with budget requirements
• Maintain strong operational oversight through visible leadership and site presence
• Manage operational risk, including safety, compliance and service delivery
• Build and maintain strong relationships with Defence and key stakeholders
• Oversee planning and delivery of operational requirements, including functions and site demand
• Champion continuous improvement across service delivery and team performance
• Ensure effective governance through accurate reporting, financial oversight and operational controls

Skills & Experience

We’re looking for someone who brings:

• Strong leadership capability with a hands‑on approach and high operational standards
• Proven experience managing multi‑service operations in a complex, high‑demand environment
• Ability to build effective working relationships with Defence, clients and operational teams
• Solid understanding of labour management, rostering and cost control
• Strong awareness of safety, compliance and risk in a live site environment
• Confident decision‑making with the ability to identify issues early and implement practical solutions
• Clear, influential communication skills across all levels
• Ability to manage competing priorities and adapt to changing operational requirements

Special Requirements

• Ability to meet the physical demands of the role and respond to emergency protocols
• Comfortable liaising with clients, staff and meeting strict deadlines
• Ability to work effectively with technical staff, subcontractors, senior military officers and client representatives
• Must be able to obtain and maintain an AGSVA Security Clearance
• Australian Citizenship is essential

Why Join Us?

This is an opportunity to play a key role in supporting Defence capability while leading high‑impact operations in a fast‑paced environment. You’ll be part of a team that values safety, service excellence and continuous improvement.

What We Offer

• Competitive annual salary package
• Lifestyle roster
• Career development and training within a global organisation.
• Supportive leadership and a commitment to your growth and success.
• Access to a wide range of company benefits and employee programs.

How to Apply:

Click on the 'apply' link and complete the online application.

Our Commitment:

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted