Concierge/receptionist at Wacol-QLD

Location: Wacol-QLD
Employment Type: Full-time
Start Date: Immediately

At ISS, we make space for people and businesses to thrive.

Our team is growing, and we are looking for a Concierge/receptionist to join an onsite facility in Wacol-QLD, on a Full-time basis.

What You Will Do

• Providing excellent customer service and maintaining strong relationships with internal and external stakeholders.
• Managing reception, incoming and outgoing calls, visitor access, security systems, swipe cards, voicemail, and phone administration.
• Coordinating site inductions, maintaining records, and managing employee and visitor registers.
• Handling mail, courier services, invoice processing, order generation, and fault logging.
• Supporting HR administration, contractor management, OH&S administration, and other business support functions.
• Assisting with office relocations, refurbishments, training room setup, and catering coordination.
• Acting as a central communication point across departments and supporting emergency response and meeting coordination activities.
• Developing and improving business processes to enhance operational efficiency and contribute to continuous improvement initiatives.
• Managing administrative requirements across a mixed industrial and warehouse portfolio.
• Supporting colleagues during peak periods and undertaking additional duties as required by management.

Minimum Requirements

• Previous experience in a similar role or contract environment
• Ability to work autonomously and manage competing priorities
• Strong verbal and written communication skills
• Excellent organisational, planning and time management abilities
• Ability to identify resource and material requirements to support operational needs
• Strong attention to detail and commitment to quality outcomes
• Sound knowledge of workplace health and safety requirements, with a commitment to safe work practices
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)

Desirable:

• Minimum 2 years' experience in an operational office environment

If successful, you would need to provide a clear National Police Check within 12 months of issue.

 What We Offer

• A supportive and friendly work environment
• On-the-job training and opportunities for career growth
• Competitive pay rates and conditions
• Staff discounts with a wide range of partners and retailers

How to Apply

If you’re ready to make a difference and be part of a great team, we’d love to hear from you!
👉 Click “Apply” now to complete our online application process.

Diversity & Inclusion

ISS is committed to creating a culture that values inclusion and diversity, where all people are treated fairly and respectfully. We encourage applications from:

• Aboriginal and Torres Strait Islander peoples
• Veterans
• People with disability
• People from culturally and linguistically diverse backgrounds
• Members of the LGBTIQA+ community

We are an ethical employer, recognised for fair pay, safe workplaces, and strong values.
To learn more about ISS Australia & New Zealand, visit www.au.issworld.com

WE RESPECTFULLY ASK FOR NO AGENCY APPROACHES, PLEASE.